Welcome to Pandav Hotels & Resorts. We are committed to delivering a seamless and comfortable hospitality experience for all our guests. Please review our cancellation and refund terms carefully before confirming your reservation.
Certain promotional offers, discounted rates, festive season packages, group bookings, and special event reservations may be non-refundable and non-amendable after confirmation. Specific terms will be communicated during the booking process.
Failure to arrive at the property without prior cancellation will be considered a "No Show," and 100% of the booking amount may be charged.
Any modification to reservation dates, guest details, or room categories is subject to room availability, seasonal pricing, and applicable booking terms.
Eligible refunds are processed within 7–10 business days from the date of cancellation approval. Refund timelines may vary depending on the payment gateway, banking institution, or card issuer.
Reservations made through third-party travel portals, online travel agencies (OTAs), or booking partners must be cancelled directly through the respective platform, subject to their applicable policies.
Complimentary parking is available for in-house guests at the property, subject to availability.
Bookings made during long weekends, festive periods, weddings, corporate events, and special occasions may have separate cancellation policies. Guests are advised to review applicable terms before confirming reservations.
For assistance regarding cancellations, booking modifications, or refunds, guests may contact the Pandav Hotels & Resorts reservations team through the official contact details mentioned on our website.