Terms & Conditions

Cancellation Policy:

1. Non-Refundable, Non-Amendable:

  • No refunds or amendments are permitted after booking confirmation.

2. No Show:

  • 100% charge for the entire stay in case of a no-show.

3. Car Parking:

  • Complimentary parking is available at the property.

4. Refund Calculation:

Refunds calculated based on the total booking amount as follows:
  • More than 30 days before check-in: 75% refund with 25% cancellation charge
  • 26-29 days before check-in: 50% refund with 50% cancellation charge.
  • 15-25 days before check-in: 25% refund with 75% cancellation charge.
  • Less than 15 days before check-in: No refund.

Booking Rules:

Payment: 50% upfront payment required at booking; balance due at check-in.

Cancellation: 18% GST retained from advance payment upon cancellation.


Other Information:

1. Booking Changes: Changing dates constitutes a cancellation.

2. Refund Processing: Refunds for cancellations may take 7-10 days for processing.

3. Payment Fees: 5% fee for cancellations with credit/debit cards or digital wallets.

4. Reservation Changes: Subject to availability.

5. Children Policy:

  • Under 5: Free stay with parents.
  • 5-18: Extra Child charges will apply.
  • Above 18: Extra Adult rates will apply.

6.Payment Method: Same as original booking for additional charges or modified reservations.


Hotel Policy:

Dining: The hotel serves vegetarian cuisine.


  • Check-In: 2:00 PM.
  • Check-Out: 11:00 AM.

Identification: Government-issued ID is required at check-in for all guests, including children under 5.

Early/Late Check-In/Out: Subject to room availability; half-day tariff applicable if available.

Confirmation: All bookings are confirmed upon 50% advance payment.

Full Payment: Required at check-in. (Please note that failure to pay 50% balance at the time of check-in may result in a delay or inability to proceed with the check-in process.)

Refunds: Not applicable for early checkouts or no-shows.

Smoking Policy: All rooms are strictly non-smoking, including hookah.

Damage: Guests liable for any property damage.

Rooftop Jacuzzi: Rs. 300 per person charge; swimming costume required.

Quiet Hours: No music allowed after 10:30 PM.

Meal Plan: Non-changeable after reservation.

Discounts: Not applicable to extra persons at check-in.

Transportation: Pickup & Drop service is available upon request, subject to availability and charges.

Safety Protocols: Guests must adhere to government sanitation and safety protocols.

Force Majeure: Bookings postponed in case of natural calamity or government-enforced lockdown.

Special Requests: Subject to availability and additional charges.

Driver Accommodation: Not available.

Pet Policy: Pets are not permitted on the premises


Hotel Check-In & Check-Out Times:

  • Check-In: 2:00 PM.
  • Check-Out: 11:00 AM.