Payment: 50% upfront payment required at booking; balance due at check-in.
Cancellation: 18% GST retained from advance payment upon cancellation.
1. Booking Changes: Changing dates constitutes a cancellation.
2. Refund Processing: Refunds for cancellations may take 7-10 days for processing.
3. Payment Fees: 5% fee for cancellations with credit/debit cards or digital wallets.
4. Reservation Changes: Subject to availability.
5. Children Policy:
6.Payment Method: Same as original booking for additional charges or modified reservations.
Dining: The hotel serves vegetarian cuisine.
Check-In/Out:
Identification: Government-issued ID is required at check-in for all guests, including children under 5.
Early/Late Check-In/Out: Subject to room availability; half-day tariff applicable if available.
Confirmation: All bookings are confirmed upon 50% advance payment.
Full Payment: Required at check-in. (Please note that failure to pay 50% balance at the time of check-in may result in a delay or inability to proceed with the check-in process.)
Refunds: Not applicable for early checkouts or no-shows.
Smoking Policy: All rooms are strictly non-smoking, including hookah.
Damage: Guests liable for any property damage.
Rooftop Jacuzzi: Rs. 300 per person charge; swimming costume required.
Quiet Hours: No music allowed after 10:30 PM.
Meal Plan: Non-changeable after reservation.
Discounts: Not applicable to extra persons at check-in.
Transportation: Pickup & Drop service is available upon request, subject to availability and charges.
Safety Protocols: Guests must adhere to government sanitation and safety protocols.
Force Majeure: Bookings postponed in case of natural calamity or government-enforced lockdown.
Special Requests: Subject to availability and additional charges.
Driver Accommodation: Not available.
Pet Policy: Pets are not permitted on the premises